DALLAS -- When people walk through the doors of an airport, one of the first things most do is check the monitors to make sure where their gate is and whether their flight is on time. They didn't have the luxury of either one Sunday at Love Field.
"If people don't have their app or haven't checked beforehand, they'll be looking to the boards," said traveler Khanh Vu. "I think those folks will be confused."
Monitors full of error messages instead of flight statuses greeted travelers at Love Field Sunday, and they weren't all inside either. Even a parking garage sign was displaying Windows recycle bin and Mozilla Firefox logos instead of their intended messages.
So why was all this the case?
A planned power outage didn't go quite according to plan. A statement from Dallas Love Field said, in part:
"Dallas Love Field performed a planned power outage last night to install equipment and add redundancy and future capacity. The airport is currently experiencing a few challenges rebooting some critical equipment."
The delay didn't fly well with early morning travelers who weren't feeling the love while sitting in the dark waiting to check in, but a few hours later things were back on the right path.
"So kudos to the Love Field folks," Vu said. "It sounds like they're back up, and whatever they did was great. We're really appreciative because I'm ready to go home."
Let's be honest. It could've been much worse.
In fact, it was for a Southwest flight from New Orleans to Orlando Saturday. The Boeing 737 blew an engine mid-flight! The pilot got the plane down safely in Pensacola, and NTSB is investigating what happened.
Not exactly what you want to hear right before the busy Labor Day Weekend travel week, but hey, they were both happy endings after all!