DALLAS - The people hired to make your flight as comfortable as possible are tired of putting on a smiley face.
Starting Monday Southwest Airlines flight attendants will picket at 10 airports nationwide. The purpose is to educate the public about working conditions that the flight attendants feel have gotten worse over time.
One major incident cited was the recent handling of IT malfunction by company CEO Gary Kelly that left many passengers and flight attendants stranded.
In a press release titled “Southwest Airlines Losing that LUVing Feeling” the president of the flight attendants union states "Southwest Airlines Employees never waver in their obligations to provide the highest levels of safety and Passenger service. Mr. Kelly should be held to the same level of dedication."
Unfortunately for the union Kelly’s not going anywhere, he reaffirmed that in a video message to employees last week. He also calls the planned protests a negotiating tactic.
One of the airports where the picketing is scheduled to happen is near Southwest Airlines headquarters at Dallas Love Field. So as we head into the beginning of the week we could be looking at the beginnings of a long labor war in which there will be no love lost.