SEATTLE -- We've all been there before, confusion between you and the operator via the drive-thru speaker. It can be a frustrating way to start your meal.
But coffee giant Starbucks is looking to get rid of the pain of ordering at the drive-thru with some good old fashioned face-to-face in the form of a video screen. It'll allow you and the barista to chat in full view of each other before you get to the window.
The chain is not only hoping it makes ordering a more engaging experience, but that it speeds up service as well.
Another advantage of the new technology has already surfaced. 28 year-old Rebecca King, who's deaf, posted a video to her Facebook page showing her communicating her order in a Starbucks drive-thru in Florida using sign language, proving how important the new technology is to the deaf community.
Starbucks plans to roll out the video screens to over 2,000 of its drive-thru lanes in the U.S. over the next 12 months.
So, getting your morning fix of java is about to get a lot easier and a lot more personable, all while getting that cup in your hands even quicker.
But no promises on if they'll spell your name right.